Troubleshooting and Warranty

Damaged Products
If your product is delivered damaged, please contact Neb Medical Services at (866) 633-1597 and we will be happy to assist you. We are open Monday through Friday from 9:00am to 5:00pm.

Malfunctioning Products
If your nebulizer is not working properly, rest assured, there is a 5 year warranty included. Please call our office at (866) 633-1597 and we will troubleshoot with you and deliver replacement equipment as needed.

If you are experiencing any issues with the performance of your breast pump, please contact the manufacturer, who can most likely troubleshoot your problem. All breast pumps are warrantied through the manufacturer and not Neb Medical Services. Please contact the manufacturer directly at the contact information below. All warranties cover the first year.

Manufacturer Information and Product Manuals

Ameda

Phone: (866) 992-6332

Ardo

Phone: (415) 504-1754

Ardo Calypso Breast Pump Instructions (PDF Download)

“Calypso” instructions can be used for both the Calypso Essentials and Calypso To Go Pure.

Elvie

Phone: (508) 300-9989

Get started with Elvie (link opens in a new window)

Lansinoh

Phone: (800) 292-4794

Lansinoh Signature Pro Instructions (PDF Download)

Lansinoh Smartpump Instructions (PDF Download)

Medela

Phone: (800) 435-8316

View the Medela Instruction Manuals (link opens in a new window)

“Pump in Style Advanced” instructions can be used for both the Pump in Style Advanced Starter and Pump in Style Advanced with Tote.

Motif Medical

Phone: (844) 272-8390

Motif Luna Manual (PDF Download)

Motif Twist Manual (PDF Download)

Warranty Registration (link opens in a new window)

Spectra

Phone: (855) 446-6622

View the Spectra Instruction Manuals (link opens in a new window)

Here you will find manuals for the Spectra S2, S1, and S9+.

Rumble Tuff

Phone: (801) 609-8168

Rumble Tuff Easy Express 2 Breast Pump Instructions (PDF Download)

Rumble Tuff Breeze Breast Pump Instructions (PDF Download)

Unimom

Phone: (954) 858-5588

Unimom Minuet Breast Pump Assembly (link opens in a new window)

Unimom Minuet Breast Pump Operation (link opens in a new window)

Unimom Warranty Form

Zomee

Phone: (954) 678-1099

Zomee Breast Pump Assembly (link opens in a new window)

Zomee Breast Pump Operation (link opens in a new window)

Zomee Warranty Form

Accessory Warranty Information

Breast pump accessories are not warrantied through Neb Medical or the manufacturer. You may return a cash-pay accessory item within 45 days of purchase if the item is unopened.