Damaged Products
If your product is delivered damaged, please contact Neb Medical Services at 1 (866) 633-1597 and we will be happy to assist you. We are open Monday through Friday from 9:00am to 5:00pm.
Malfunctioning Products
If you are experiencing any issues with the performance of your breast pump, please contact the manufacturer, who can most likely troubleshoot your problem. All breast pumps are warrantied through the manufacturer and not Neb Medical Services. Please contact the manufacturer directly at the contact information below.
Manufacturer Information and Product Manuals
Ameda
Phone: (866) 992-6332
Ameda Finesse Breast Pump Instructions (PDF Download)
Ameda guides can be used for Ameda Finesse and Ameda Finesse with Dottie Tote.
Medela
Phone: (800) 435-8316
View the Medela Instruction Manuals (link opens in a new window)
“Pump in Style Advanced” instructions can be used for both the Pump in Style Advanced Starter and Pump in Style Advanced with Tote.
Spectra
Phone: (855) 446-6622
Spectra S2 Instruction Manual (link opens in a new window)
Spectra Dew350 Instruction Manual (link opens in a new window)
Accessory Warranty Information
Breast pump accessories are not warrantied through Neb Medical or the manufacturer. You may return a cash-pay accessory item within 45 days of purchase if the item is unopened.
